Support

We reply within one business day, in English and Polish.

RowTap — frequently asked questions

Does the app work without an internet connection?

Yes. RowTap works entirely offline. No connection is needed, either on first launch or later.

Do I need to create an account?

No. The app has no user accounts and asks for no personal details.

Will I lose my counts when I close the app?

No. Every change is written to device storage immediately. Closing the app, restarting the phone or running out of battery will not lose your data.

I tapped the screen by accident and the count went up

Use the undo button on the counter screen. It removes the last row and will not go below zero.

Can I count several projects at the same time?

Yes. You can create as many projects as you like, each with its own counter. Opening the app takes you straight back to the one you used last.

Why does the screen stay on while counting?

That is intentional. With your hands full, unlocking the phone every thirty seconds would be impractical, so sleep is disabled on the counter screen. Everywhere else the phone behaves normally.

How do I delete a project?

Choose delete on the project list and confirm. The action cannot be undone, because nothing is copied anywhere.

How do I change the app language?

RowTap follows the language set on your phone. Polish and English are supported; any other setting shows the app in English.

Does the app collect any data about me?

No. The details are in our privacy policy.

Reporting a bug or suggesting a feature

Write to dev@portima.pl. Useful details:

• phone model and system version,
• what you were doing before the problem appeared,
• whether it happens every time,
• a screenshot, if possible.

Feature suggestions are read and recorded. Not all of them make it into the app — RowTap is meant to stay a simple counter — but those that come up repeatedly are considered for future versions.

Working together

For projects, quotes and collaboration: dev@portima.pl